Shipping & returns
Deliveredwith care.
How your set reaches you, and what to do if it isn’t quite right.
Shipping
Delivery in Singapore
- Cost
- S$[X]
- Free on orders over
- S$[X]
- Dispatched within
- [1–2] working days
- Arrives in
- [2–4] working days
- Tracking
- Included
Returns
Easy returns
- Return within
- [14] days of delivery
- Condition
- Unopened, seal intact
- Refunded within
- [5–7] working days
- Faulty or wrong item
- Replaced or refunded
Why unopened only? Hair is worn close to the skin, so for hygiene we can’t take back sets that have been opened, worn, cut, coloured or styled. Not sure of your shade? Send us a photo before you order.
To return or exchange
Write to us first.
Email us with your order number and we’ll reply within three working days.