THE GUIDE · CARE GUIDE

CARE GUIDE.

A quick brush after every wear, and a gentle wash only when it needs one. Here’s how to keep every piece ready to clip in.

START WITH CLEANING
Brush and bagAfter every wear
Wash rarelyOnly when it needs it
Gentle productsSulphate- and alcohol-free

01 · HOW TO CLEAN

GENTLE, But NOT OFTEN

Six gentle steps, only when it needs them.

WHEN TO WASH

Less than you think

Extensions doesn’t absorb scalp oil, so it stays fresh for longer than your own hair.

AFTER EVERY WEAR

Brush

Detangle from the ends, then wrap it into its bag. That’s all most wears need.

EVERY 15–20 WEARS

Wash

Or sooner after smoke, sweat or heavy styling product.

THE SIX STEPS

12 MIN
STEP 01

DETANGLE

Before it gets wet.

  • Lay each piece flat.
  • Brush from the weft down, in smooth, gentle strokes.
  • Hold the weft so you never pull on the clips.
23 MIN
STEP 02

CLEANSE

Cool water, one coin of shampoo.

  • Use a sulphate-free shampoo.
  • Smooth it from the weft down.
  • Never rub, twist or scrunch.
33 MIN
STEP 03

CONDITION

Ends first, never the weft.

  • Mid-lengths to ends only.
  • Keep it off the clips and band.
  • Leave it on for two to three minutes.
41 MIN
STEP 04

RINSE

Cool water, top to bottom.

  • Rinse in the direction the hair falls.
  • Keep going until the water runs clear.
  • Cool water seals the cuticle for shine.
5OVERNIGHT / 15 MIN
STEP 05

DRY

Air-dry, or low heat.

  • Press, don’t wring, in a soft towel.
  • Comb it straight with a wide-tooth comb so it dries smooth.
  • Air-dry flat, or use a dryer on low heat.
6EVERY WEAR
STEP 06

STORE

Rolled, covered, cool.

  • Roll them loosely from the weft down, so the ends stay smooth.
  • Store in dust-proof drawstring bag.
  • Keep them away from sun and steam.

02 · MAKE IT LAST

SMALL HABITS, LONGER WEAR.

Watch for the signs. A little care after every wear keeps your set at its best.

Know the signs

✓ STILL GOOD

Soft & smooth

It brushes through easily, moves naturally and blends with your hair.

↻ TIME TO REFRESH

Dry ends

Ends feel rough or tangle even after conditioning. Time for a new set.

SHOP A NEW SET →

Everyday habits

WRAP AND BAG it

Loose pieces rub and snag on the clips. Rolling them keeps the hair smooth, and the bag blocks dust and sunlight, which fades colour and leaves hair dry.

NEVER SLEEP IN IT

Friction on the pillow is the fastest way it tangles, and the clips pull on your hair as you sleep.

Never bleach it

Bleach breaks down the hair’s outer layer, and extensions can’t repair it. If you’d like to change the shade, test a hidden piece first.

GO EASY ON HEAT

Protectant first. 180°C or lower. High heat strips moisture that extensions can’t replace.

The rules

✓ALWAYS

  • Use sulphate- and alcohol-free products
  • Use heat protectant before hot tools
  • Keep heat at 180°C or lower
  • Take it out before sleep, swimming or the gym
  • Store flat, away from sun and steam

×NEVER

  • Bleach it.
  • Sleep or shower wearing it
  • Rub, twist or wring it wet
  • Soak the clips or weft band
  • Put oil near the weft

NOT SURE ABOUT A PRODUCT?

Ask us first.

Send us the name and we’ll tell you if it’s safe for your set.

CONTACT US